Get ongoing management and support
Empower your team with seamless, high-performance IT.
Our managed services provide the stability of an internal IT department with the flexibility, expertise, and security of a strategic technology partner.
Core Managed Services
Desktop and end user managed services
- Proactive Help Desk & User Support Say goodbye to bottlenecks. Our responsive help desk handles your team’s daily IT challenges, fast, smart, and jargon-free.
- Device Lifecycle Management From laptops to mobile devices, we manage the full lifecycle - procurement, setup, security updates, and replacement - so your people stay productive.
Managed Detection Response (MDR) - Endpoint Detection
- 24/7 Threat MonitoringWe don’t sleep, so you can. Our MDR service monitors your environment in real time for ransomware, malware, and intrusions.
- Rapid Incident ResponseIf something slips through, we act immediately. Our team neutralises threats before they can disrupt operations.
CloudOps Microsoft 365 (M365) Service
- M365 Security & Compliance TuningWe keep your cloud environment locked down, optimised, and compliant with the latest industry standards.
- Licensing & Identity ManagementSimplified control of user access, licensing, and identity provisioning, freeing up your time for more strategic work.
Ready to make IT one less thing to worry about?
Book a free assessment and find out how our ongoing IT management and support can reduce complexity, boost security, and keep your team focused on what really matters.
Strategic IT Management & Business Continuity
Most managed services keep the lights on. We help you stay one step ahead.
Our Technical Account Managers (TAMs) work with you to align technology decisions with business strategy. Whether it’s forecasting infrastructure needs, planning for growth, or building resilience into your operations, we don’t just fix problems, we help prevent them.
What we deliver:
- Technology planning that’s aligned to your business goalsQuarterly reviews, clear roadmaps, and budgeting support to help you make smart, future-ready IT decisions.
- Business continuity built in from day oneFrom secure backups to recovery testing, we design for resilience—so when things go wrong, you’re already one step ahead.
- Fractional CIO capabilityGet access to senior strategic insight without the full-time overhead. We act as an extension of your leadership team.
Managed services technology partners & solutions
We work with leading global tech providers to deliver secure, scalable, and future-ready IT environments. From cybersecurity to cloud productivity, our trusted partners help us deliver reliable outcomes, so your systems stay online, your data stays safe, and your team stays productive.
Cloud productivity, collaboration, and identity management through Microsoft 365 and Azure platforms.
Cloud services, secure collaboration tools, and advanced threat detection for Google Workspace environments.
All-in-one remote monitoring and management platform that helps us keep your systems running smoothly.
Continuous vulnerability assessment and risk-based prioritisation to protect your business from cyber threats.
Leading endpoint protection and threat intelligence platform, focused on rapid threat detection and response.
Providing data protection, governance, and compliance solutions
Trusted antivirus and endpoint protection with lightweight performance and proven malware defence.
Backup and recovery for Microsoft 365 and Google Workspace, ensuring your data is always retrievable.
Partner with the experts. Let’s talk about your tech stack.
Whether you're looking to improve security, streamline operations, or optimise your cloud environment, our team can help you choose the right tools and partners to get there.
Frequently asked questions
What are Managed IT Services?
Managed IT services involve outsourcing your business technology management to a third-party provider like Figure 8, who proactively monitors, secures, and supports your infrastructure.
Why should I outsource my IT help desk in New Zealand?
Outsourcing provides access to a broader range of technical expertise and 24/7 security monitoring that is often too costly to maintain internally for small to medium businesses.
How does MDR differ from standard Antivirus?
While Antivirus blocks known threats, Managed Detection and Response (MDR) uses advanced analytics and human expertise to find and stop sophisticated, "fileless" attacks in real-time.
Turn IT into a competitive edge
We don’t just manage your IT - we optimise it for performance, security, and growth. Let’s talk strategy.
Start Your Transformation today: